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Staffing to Workload: Operational Needs - Insights

Mike Baisch, Systems Engineer at Mayo Clinic, discusses the mechanics of performing a staffing-to-workload analysis in the testing laboratories. There are three primary areas of focus with staffing needs: direct effort, indirect effort, and...

Patient-focused pragmatism: The Mayo Clinic innovation model - Insights

In a world of ever-faster technical change, Mayo Clinic Laboratories is uniquely positioned to innovate. Collaboration with clinicians pinpoints unmet patient needs and facilitates the development of diagnostic testing that provides...

Notice: New outgoing Mayo Lab Inquiry caller ID - Insights

Mayo Clinic Laboratories’ call center has a new outgoing caller ID number for any follow up client communications.

Autoimmune testing education - Insights

Mayo Clinic Laboratories is leading an evolution in autoimmune neurology diagnosis. Powered by expertise from our research labs, clinical labs, and Autoimmune Neurology Clinic, we have developed panels customized to address specific...

Mayo Laboratory Inquiry: Providing clients with quality service in the name of the patient - Insights

Lisa Brown, quality specialist for Mayo Clinic Laboratories customer service, explains working "behind the scenes" when a client calls Mayo Clinic Laboratories with an inquiry, that call is typically picked up within 20 seconds by an agent...

Calprotectin and Inflammatory Bowel Disease - Insights

The differential diagnosis for inflammatory bowel disease (IBD) includes irritable bowel syndrome (IBS). While the clinical presentation is similar, IBD is an inflammatory disease, while IBS is a noninflammatory disease. View this "Hot...

Syndromic Testing for Infectious Diseases: Respiratory Infections - Insights

In this month's "Hot Topic," Matthew Binnicker, Ph.D., discusses the use of multiplex panels for the diagnosis of respiratory infections and focuses on the clinical utility of these tests in the setting of upper respiratory tract...

Amid COVID-19 upheaval, DLMP staff steps up - Insights

When COVID-19 hit, staff in Laboratory Medicine and Pathology at Mayo Clinic rose to the challenge with perseverance, flexibility, and resilience.

Comprehensive testing leads to targeted treatment for rare autoimmune encephalitis antibody: Spencer Lodin - Insights

What started as a persistent headache for Spencer Lodin soon devolved into slowed speech, seizures, and hallucinations, symptoms which stumped ER doctors into thinking he had meningitis or was suffering from psychosis. Finally, specialized...

Cytomegalovirus Antiviral Resistance Testing: A New Assay for Detection of Mutations Associated with Antiviral Resistance in CMV - Insights

Cytomegalovirus, or CMV, is a common cause of disease in the transplant population. In some patients who are diagnosed with CMV and are on antiviral treatment for infections, the virus may develop resistance to the drugs. This “Hot Topic”...